What is courier Management Software?
Courier management software is a tool used primarily by courier companies and eCommerce businesses to automatically perform work-related tasks involved in delivering a package, from one collection to another. These processes include delivery schedules, package labelling, barcode production, courier assignment, route planning, vehicle tracking, fuel management, cost tracking, and online payments.
Benefits of courier Management Software in Gwalior?
The benefits of courier software vary depending on the different business needs. Here are a few highlights:
Better customer experience:
Courier software enables customers to track their shipping packages by providing real-time updates on estimated arrival times (ETAs). Additionally, customers can provide delivery feedback and ratings to share their feeling. Many systems also offer customer sites so that repeat customers can save time with their deliveries by drawing pre-stored information.
Efficiency:
Courier software allows users to ensure that each package is delivered on time by producing advanced route plans based on driver availability, traffic status, and priorities. Also, important information such as employee details, customer data, vehicle location, and delivery status is stored in a repository for easy access, analysis, and reporting.
DATA SECURITY:
Courier software only allows administrators to manage user consent, thus allowing authorized users to access private data. Most of these software vendors follow data security guidelines and comply with the GDPR in maintaining customer data. Cloud storage also ensures full data backup and restoration manually.
Common features of courier management software?
Delivery Tracking: Track courier status by providing a unique AWB tracking number for each package.
Route: Create advanced router plans for delivery drivers to reduce fuel consumption and ensure timely delivery.
Shipping Management: Schedule courier delivery, delivery partner, vehicle, break time and delivery date on a calendar based on driver availability.
Customer website: Store customer information on a central, searchable website.
GPS Tracking: Allow customers to track live delivery status.
Reporting / Statistics: Create dashboards to present and analyze major KPIs such as delivery rate, late delivery, delivery rates, and monthly fuel consumption.
Why Redgates?
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