Privacy Policy

RedGates Software Private Limited (henceforth known as “RedGates”) has established this Privacy Policy so that you know how we collect your information, the method in which we use and protect your personal information, and to highlight our commitment to have reasonable protective measures to ensure that there is no loss, misuse or alteration of your ‘information’, in our control.

RedGates is committed to respecting your online privacy and has processes in place to protect personal information you share with us. This statement includes both – U.S. Safe Harbor Privacy Statement and our Website Privacy Policy. We are now, and commit to be in the future, sensitive to your privacy issues.

Personal Identifying Information

“Personal Identifying Information” is defined as any information that can be used to identify, contact or locate the person to whom such information pertains, which we might collect and maintain, subject to the terms and conditions enunciated below, and which will be subject to the Privacy Policy in effect at the time of such collection.

Information Collection and Use

RedGates does not collect personally-identifying information about you unless you voluntarily submit that information to us through this site, by email, and it can also be by other means. To illustrate, if you send us an email inquiring about our products and services, we may need to gather information from you with regards to your name, mailing address, telephone number and/or e-mail address in order to respond to your inquiries. When you visit our website, we may automatically collect certain non-identifying information about you, such as the domain name that referred you to our site, the type of browser or the computer operating system you are using, and navigation information. We collect this identifying information internally to help us analyze the effectiveness and improve the usefulness of our marketing efforts. Our site uses Internet Protocol (IP) addresses. The IP address is the number assigned to your computer by your ISP so that you can access the Internet. Typically, the IP address is changed each time you connect to the Internet (this is a “dynamic” address). Please note, however, that if you have a broadband connection, depending on your individual circumstances, it is possible that your IP address, which we collect, may contain information that can be treated as a personal Identification. This is because some broadband connections do not change your IP address (this is a “static “) and may be associated with your personal computer. We may use your IP address to report aggregate information on use and to help improve our website.

Registration forms on our website require you to provide accurate contact information, which helps us deliver a high quality of service. By checking the box on the registration form and submitting your data, you indicate your consent to receive marketing emails from us and the personal data that you provide (e.g. name, email address, phone number), may be Used to send you information about our company, products, and services, special offers and newsletters. To view or change previously sent information or to opt out of future messages, click the personalized link that appears at the bottom of the e-mail message you received.

What are cookies?

A cookie is a small file created on your computer by a Web server, which can be referenced when that website is visited. Cookies cannot access files or other information stored on your computer. There are two types of cookies: session cookies and persistent cookies. Session cookies are used during a single website visit and are automatically deleted from your computer when you close your browser. Persistent cookies are used to track website activity for a longer period of time and remain on your computer until you decide to delete them or expire.

How does RedGates use cookies?

RedGates uses persistent cookies in several places on our site so that we can pre-fill out forms to improve your ease of use. For example, the information provided by during download booklet is captured so you do not need to enter it again when requesting additional documents. RedGates may also use persistent cookies to collect analytical information about how visitors use our website. For example, we may measure the use of the website, access to online services and the level of interest in Trapcode products. We use this information to improve our service and provide a better experience for visitors to our site.

Currently, we do not use cookies to collect information about identifiable individuals or use cookie information to offer products and services to individuals. If this changes in the future, we will update this section.

RedGates never uses cookies to track your Internet use after you leave the RedGates website.

Do I have to accept cookies?

Depending on the Web browser you are using, you can configure it to accept session cookies but disable persistent cookies. If you do this, you will be able to use the RedGates website, but your browser will not remember your personal preferences when you return to the site (for example, the download form will not be pre-populated). If you are using Microsoft Internet Explorer, Firefox, or Netscape Navigator for Windows, you can follow the instructions on the toolbar in your browser to accept session cookies, but disable persistent cookies.

Disclosure to Service Providers

RedGates may transfer personal information to a third party who provides services for RedGates, such as the distribution of our newsletter and other RedGates publications. These parties are not permitted to use personal information except for the purpose of providing these services and under the supervision of RedGates.

Business Transfers

We reserve the right to transfer your personal information to third parties in the event of the sale, merger, liquidation, acquisition or similar event of all or virtually all of the assets of our company, provided that the third party agrees to comply with Terms of RedGates privacy policy. You will be notified in the event of any such transfer, and you will be given the opportunity to opt out.

Government Inquiry

We reserve the right to share your personal information to respond to duly authorized information requests of governmental authorities. However, we shall intimate you of such a situation promptly. In such a scenario, where the law mandates, RedGates, to share your personal information, we may not require your consent.

Changes to Privacy Policy

Our business changes constantly and our Privacy Policy may change, without prior notice to any person. It shall be onerous upon you to check our Site frequently to see recent changes. Unless otherwise stated, our present privacy notice applies to all information we have about you and your account. However, we will not make significant changes to our policies and practices to make them less secure personal information collected from you in the past in accordance with previous policies without the consent of affected users.

You may choose to not share any details or information with us, however, please be informed, that your ability to navigate this website, may be then affected.

Contact

If you have any questions that concerns about your personal information or this Privacy Policy, please feel free to Contact Us